Associate Director Customer Research

Hartford, CT

Post Date: 06/06/2017 Job ID: 280816-0_1 Category: Market Research Salary: commensurate with experience
Title: Associate Director Customer Research
Location: Hartford, Connecticut or New York City
Salary: commensurate with experience
Contact: Lindsey Bartlett - lbartlett@smithhanley.com

A well renowned Financial Services organization is looking for a new Associate Director of Customer Research to join their team. You will be a part of the customer research team, partnering with stakeholders to provide them with the best insights for their business. You will be providing primary and secondary research for the organization.

Responsibilities:
- Manage and analyze primary research projects, including both qualitative and quantitative methods
- Benchmarking and other industry report trending as well as product and market information
- Navigate NPS studies, from design to reporting
- Collaberate with other team members to complete projects

Qualifications:
- 5+ years working in primary/secondary research capacity
- Financial services experience, particularly insurance strongly preferred
- Proven efficiency in SPSS and Excel
- Primary research methodological experience as well as summarizing secondary research
- Bachelor's degree required, Master's degree preferred

Lindsey Bartlett
Executive Recruiter

Lindsey Bartlett specializes in the recruitment of primary and secondary market research professionals in the areas of consumer and shopper insights, category management, new product development, and competitive intelligence/strategy. Her clients include Fortune 500 corporations, suppliers and consulting firms across all industries.
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