Director, Ecommerce

New York, NY

Post Date: 06/09/2017 Job ID: 280708-1_1 Category: Direct and Digital Marketing Salary: Commensurate with experience
Director, Ecommerce

Contact: Rachel Pereira
rpereira@smithhanley.com

Location: New York City

Seeking an accomplished Ecommerce professional will the ability to work in a dynamic, timeline driven environment. To be successful in this role, you must have deep understanding of information architecture and UX fundamentals, online retailing best practices, and web technology applications.

*** Agile experience and PM certification a plus ***

Responsibilities will include:

* Support the ecommerce complete roadmap including budgeting/estimation process
* Expertly define and execute process to collate customer feedback into a resolution plan
* Analyze customer pain-points and drive resolution
* Deliver expert guidance to development and QA teams during release planning, site debugging and new features delivery
* Prioritize and refine defect and fix backlogs based on customer contacts
* Perform expert level, well-crafted business case development, requirement elicitation and documentation
* Perform detailed data analysis for status reports on bugs, budget
* Directs site testing and site performance
* Train personnel on new site features and releases

Qualifications:
* At least 5 years of progressively responsible ecommerce experience
* BA/BS degree
* Expertise in analyzing, organizing and integrating large amounts of complex information into presentations
* Experience in web analytics tools such as Omniture
* Detailed knowledge of search engine optimization personalization



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