Client Strategy Director- Pharma/Medtech
Location: Remote, West Coast based
Comp: $110-140,000 + bonus
Contact: Dwilberschied@smithhanley.com
A cutting-edge insights and strategy agency is hiring a Director, Client Strategist to lead complex, custom research engagements and serve as a senior strategic partner to clients. This role sits on the leadership team and blends high-level client consultation, research oversight, and team development.
This is an opportunity for a seasoned research leader who thrives in consultative partnerships, enjoys elevating both people and product, and wants to help shape the future of a creative, strategy-forward insights organization.
What You’ll Do
Client Leadership & Growth
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Build consultative, trusted partnerships with senior client stakeholders
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Lead strategic conversations around business objectives and research design
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Identify organic growth opportunities and contribute to account expansion
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Partner with senior leadership on new business pitches and capability presentations
Project Excellence
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Design and oversee complex custom research across qualitative, quantitative, and advanced methodologies
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Provide high-level strategic oversight at key project milestones
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Ensure creative, custom methodologies are executed with rigor and impact
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Guide the development of story-driven, visually compelling deliverables with actionable recommendations
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Serve as senior internal advisor to project teams and strategic consultant to clients
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Drive efficiency, quality control, and profitability across engagements
What They’re Looking For
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8+ years of experience in custom market research design and analysis
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Deep experience leading complex, strategic projects across qual, quant, and advanced analytics
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Proven ability to consult with senior stakeholders and shape business strategy
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Strong leadership experience managing and developing research talent
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Highly strategic thinker with strong ownership and accountability
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Excellent written and verbal communication skills
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Willingness to roll up sleeves and contribute directly at any stage of the research process when needed
